Trauma-informed care where families already seek help.
providing On-site therapy at shelters, advocacy centers, and community hubs across Mecklenburg County
Since 2018, FACTS has served 400+ families. By bringing clinicians to partner sites weekly, we reduce time to first session, sustain engagement, and convert symptom relief into family stability.
In the last year, 90% of clients showed clinical improvement on brief measures, and partners report stronger retention in food, housing, and education programs.
Our Impact in Charlotte-Mecklenburg
A quick snapshot of the tangible ways we made an impact in 2025
Over 5,000 Therapy Sessions Provided
10+ Clinical Interns Trained
400+ Families Served
90% Average Symptom Improvement
What This Looks Like For Our Families
Watch Our founder, Gwen Harris, share the mission and vision that drive
We envision a Charlotte where every child and family has access to the care they need to heal from trauma and build healthy, connected lives regardless of income, identity, or circumstance. Our embedded care model compresses the timeline between trauma and treatment. This means turning months of waiting into days and converting increased engagement into measurable, long-term stability for families.
Our Program Snapshot
Community Partnership Program
clinical internship program
outpatient Program
Thanks to Our Partners
Ways to Get Involved
Join us in building access to mental health care for every family
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Community Partnership
“When families are actively fighting for their basic safety and survival, seeking mental health care is not just difficult — it often is not even on their radar. What makes The FACTS Initiative unique is that we do not wait for people who are suffering to find their way to us. By embedding ourselves directly in the community and working alongside our partners to meet immediate needs, we bring healing directly to the people who need it most.”