Our Programs

The FACTS Initiative provides trauma-focused, culturally responsive mental health care for children, youth, and families across Charlotte–Mecklenburg. We deliver services in two ways: community-based care through partner sites and outpatient therapy through our office/clinic model, plus a clinical internship program that helps grow the next generation of trauma-informed providers.

outpatient program

FACTS’ Outpatient Program provides high-quality, trauma-focused therapy for children, youth, and families (ages 4–24). Services are open to the public and offered on an income-based sliding scale, functioning similarly to a traditional mental health clinic while keeping care financially accessible. Clients can receive individual, family, and group therapy using evidence-based approaches tailored to each family’s needs.

Community partnership program

Through our Community Partnership Program, FACTS provides free, trauma-focused therapy by bringing licensed clinicians to trusted community spaces. We collaborate with organizations serving families impacted by trauma and hardship, so clients can access care where they already receive support. This model reduces barriers like transportation, cost, and stigma, and connects therapy with wraparound resources such as housing, safety, food access, and financial stability services.

clinical internship program

FACTS’ Clinical Internship Program offers supervised training for emerging clinicians who are committed to trauma-informed, culturally responsive care. Interns gain hands-on experience working with children, youth, and families while learning best practices in community-based service delivery. This program strengthens the local workforce and expands long-term access to quality care in Mecklenburg County.

Our Therapy Approaches

Our clinicians use evidence-informed, trauma-focused approaches tailored to each child and family. Depending on needs, therapy may include caregiver participation and practical skill-building to support healing at home and in daily life.

• TF-CBT: coping skills and trauma recovery with caregiver support

• EMDR: helps reprocess traumatic memories and reduce distress

• AF-CBT: strengthens communication, reduces conflict, improves safety

• IFS-informed care: builds emotional awareness and regulation with compassion

• Parenting support (e.g., Triple P): practical tools for routines, behavior, and connection