Our Mission, Vision, and Values

let’s build a future where all families in charlotte-mecklenburg have access to mental health care



 

Our mission is to help children and families achieve social and emotional well-being by providing quality, trauma-focused, child and family mental health care in the Charlotte-Mecklenburg area. We bring weekly, trauma-informed and culturally responsive mental health care into trusted community spaces so families can start sooner, stay engaged, and build long-term stability.


Our long-term vision is to eliminate barriers to mental wellness for underserved communities and to maintain high-quality care by ensuring our providers and staff are well-trained and cared for. We want to see a Mecklenburg County where every family can access timely, affirming, affordable care and where healing becomes the foundation for thriving schools, steady work, and strong neighborhoods.


 

Our values guide every interaction with clients, partners, and each other. They shape daily decisions, from how we welcome a family to how we measure progress and steward resources.

  1. Maintaining a culture of warmth and welcome: holistically connecting with our team and caring for each other.

  2. Serving from the one-day mindset: understanding the full implication of our interactions and remembering that every person enters that moment with a unique and intricate story.

  3. Demonstrating integrity in thought and deed: Operate openly, ethically, and conscientiously as if every motivation, plan, or action is public knowledge.